Know your rug
All rugs are handmade by skilled artisans in our specialty manufacturing facility, and are checked to meet quality standards before shipment. The following seven simple facts will help you to understand your rug and prolong its life.
No two rugs are the same. Slight color variations are common for handmade rugs, as dye lots may change over a period of time.
All wool rugs will shed. Shedding will subside over time, depending on traffic and wear. It typically takes 20-25 vacuums, at a minimum, to curtail shedding. Some will shed for the lifetime of the rug.
Loose fibers, or sprouts, are a normal part of the break-in process of handmade rugs. To remove sprouts, use a small pair of scissors to snip them off even with the pile. Do not pull the fiber out, as this can cause a deterioration of the backing.
If your rug has been rolled or folded for shipping, it may include creases. Creases should disappear within a week or two when the rug is laid out flat. Reverse rolling the rug overnight will help.
Odors are caused by dyes, yarns and shipping for long distances in sealed wrap. Most odors dissipate within a week once the rug is removed from the shipping wrap.
If exposed to direct sunlight, rug colors typically fade over time, even if they are fade resistant.
As a general rule, rugs of all materials and constructions should be rotated every 3-6 months to balance color and evenly distribute wear.